Contact Xero Support27/04/2023

Then, you can connect your bank accounts to Xero and decide if you’ll accept electronic payments for online invoices. Business owners, freelancers and entrepreneurs often spend a large chunk of time on administration and accounting. Suited for small- and medium-sized businesses (SMBs), Xero is an affordable cloud-based accounting software system that streamlines these processes with plans starting at $13 per month. Check out the Xero App Store to find, try and buy business apps that connect to Xero online accounting software and make running your small business even easier. Apps like Stripe, GoCardless, Vend, and Shopify connect seamlessly and sync data with Xero. I’m a CPA with 20 years experience and specialize in financial systems applications.

QuickBooks caps the number of users who can use the account. It allows three users for its Essentials plan ($55 per month) and 25 users for its top plan, the Advanced ($200 per month). Xero, on the other hand, offers unlimited users for all plans.

Contact Xero for free and unlimited 24/7 customer support

Plans are affordable, starting at $13 per month, but no free plan. Includes tools that help automate the reconciliation process, along with a global search function; has a simple layout and a customizable dashboard. Xero automates many day-to-day tasks and keeps you up to date on the money side of things wherever you are. Xero reserves the right to change pricing at any time. You might be using an unsupported or outdated browser.

For unlimited invoicing and bill-paying capacity, you’ll need to upgrade to the Growing plan. Xero doesn’t provide a phone number on its customer support page, but a representative will call you if necessary. This is a serious drawback if you want to be able to pick up the phone and talk through an issue or are new to accounting software and have lots of questions. For example, you can give all employees the ability to send quotes and invoices, allow some to enter expenses and limit who can see the company’s complete financial picture. To keep things organized, Xero logs every action users make and compiles the history of every transaction. After a 30-day trial period, Xero will bill a monthly charge of $13 per month for the Early plan, $37 per month for the Growing plan and $70 per month for the Established plan.

  • Keep your practice a step ahead with Xero accounting software.
  • Xero automates many day-to-day tasks and keeps you up to date on the money side of things wherever you are.
  • Includes tools that help automate the reconciliation process, along with a global search function; has a simple layout and a customizable dashboard.
  • This is a notable feature for accounting software; often, lower-tier plans allow fewer users while only higher-tier plans allow unlimited users.
  • Xero’s invoicing capabilities allow you to create and customize an invoice for clients and then accept credit card, debit card or bank transfer payments within the invoice itself.

Zoho, for example, is accounting software with a free invoice platform that allows you to bill in multiple currencies. Xero includes extensive features that make it suitable to handle complex accounting processes for small- and medium-sized businesses as well as larger ones. The software makes it easy to pay bills, claim expenses, accept payments, track projects, manage contracts, store files and more. If the customer support was better, we’d probably be talking five stars.

Additional info

NerdWallet’s accounting software ratings favor products that are easy to use, have a robust feature set and can grow with your business. Ratings are based on weighted averages of scores in several categories, including scope of features and integrations, customer support and cost, among others. Learn more about how we rate small-business accounting software. Xero helps transform the data you enter into actionable information at every subscription level. A dashboard provides a summary of your business’s financial health, including total cash in and out, outstanding invoices and overdue bills. Another page dedicated to short-term cash flow charts out how future bills and invoices can affect your bank balance over the next week or month.

We’re backing small business

No credit card is required when you start a free trial. Set up bank feeds from your accounts so transactions are imported securely into the Xero accounting software each business day. Xero is a powerful online accounting software solution for small businesses. Run things smoothly, keep tidy online bookkeeping records, and make compliance a breeze.

Shopify integration by Xero

Use Gusto payroll to calculate pay and deductions, pay employees, simplify compliance, and update the Xero accounts. Payments are due by the end of your monthly billing period based on the date you purchased your subscription. Given that there are several invoicing software on the market, it’s worth putting in some time to research your options before choosing one for your business. We’ve compared Xero with its competitors to help your search.

When reconciling books, Xero suggests likely matches between bank statement lines and transactions entered in the software. For example, if you have an entry for an invoice of $1,000 and a recent $1,000 deposit in your bank account, it might suggest matching these two transactions. Click the “OK” icon between the two to verify the match is correct. †Invoice limits for the Early plan apply to both approving and sending invoices. Transactions initiated by app partners may automatically contribute to your invoice limit.

See all your invoices, contacts, balances, financial information and accounts online. Ensure you and your team are seeing the latest data updates across both systems when you integrate these platforms. Save time and improve the accuracy of your database – apps can automatically populate Salesforce with Xero data and vice versa.

What are the key features and benefits?

Users that are new to bookkeeping won’t be overwhelmed by Xero’s simple and easy-to-navigate layout. This layout makes the reconciliation process, among other accounting tasks, particularly easy. The software shows you potential transaction matches side by side, so you can immediately see if the match is accurate without having to click anything. Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page.

But if you come across a customer support phone number on the web that claims to be the official Xero support number, it’s a scam, and they may try to charge you for help if you call it. Xero doesn’t have a support phone number and doesn’t charge customers for support. Get access to all of Xero including add-ons like Xero Projects and Xero Expenses. Use the demo company to try things out, or enter your own business details and data to try it out for real. Anything you enter will be retained when you transfer from a free trial to a subscription.

Here is a list of our partners and here’s how we make money. We believe everyone should be able to make financial decisions with confidence. Our team loves to help businesses, accountants and bookkeepers automate, collaborate and grow. The first port of call for getting support with any of Xero’s business or practice products is Xero what is remote bookkeeping Central, where you’ll find online help, online learning, and discussions. Hubdoc is included in Xero Early, Growing and Established plans as long as it’s connected to your Xero subscription. Your use of the Xero services is subject to the Xero Terms of Use and your use of the Hubdoc services is subject to the Hubdoc Terms of Use.

It’s also a good fit if you want to integrate Gusto Payroll to your accounting platform. Xero, FreshBooks and QuickBooks all offer 30-day free trials and extensive features for online support, including a live chat, email support and a knowledge base. All three of these offer the ability to scale their accounting for larger businesses and both Xero and QuickBooks offer specific training for accountants.